customer service
Calling All Humans – A.I. needs you!
On 09, Jan 2020 | In Uncategorized | By ReneeBlake
While science fiction movies continue to show us Artificial Intelligence (AI) in the form of human-like robots with big personalities who save the world, we’re actually experiencing AI everyday in a regular way – anything from Siri, to search algorithms and even autonomous weapons. (Eeek!)
What’s it matter to your customer, anyway?
On 06, Dec 2012 | In Uncategorized | By ReneeBlake
In this customer-centric market, the experience from seller to buyer has completely changed. Customers now want to know: “what’s it matter to me?” They expect a meaningful “interaction,” as opposed to just a “transaction.”